Privacy

This page explains how personal data can be processed in relation to help.vikingegaarden.com and the Vika Help documentation site.

Data controller

Vikingegaarden A/S
Tinnetvej 70
DK-7173 Vonge
CVR 30089375
E-mail: info@vikingegaarden.com

What data may be processed

When you browse the public documentation site, Vikingegaarden can process technical information needed to operate, secure and improve the site. This can include IP-related server and security logs, browser and device information, page requests, referrer information, language selection, navigation behaviour and search use within the help system.

If you contact Vikingegaarden through the support, contact or feedback routes linked from Vika Help, the information you choose to send, such as your name, e-mail address, company details and message content, can also be processed so your request can be handled.

If you actively consent to statistics cookies, the site can also process analytics data through the approved measurement setup described on the Cookies page.

Why the data is processed

Technical and service-related data is processed to operate the documentation site, keep it secure, troubleshoot issues, understand documentation use and improve the user experience.

Contact data and message content are processed to answer requests, provide support, follow up on documentation feedback and document the dialogue when necessary.

Statistics data is processed only if you grant consent for statistics cookies.

Legal basis

For basic operation, security and support handling, the normal basis is Vikingegaarden's legitimate interests in running and improving the documentation service and responding to relevant inquiries.

Where statistics cookies or similar non-essential tracking are used, the basis is your consent. You can change that choice later through Cookie settings.

Recipients and processors

Personal data can be processed by relevant hosting, infrastructure, security and support providers acting on behalf of Vikingegaarden where needed for the documentation service.

If statistics consent is granted, Google Analytics can process statistics data in line with the active site configuration and Google's role in that setup.

Transfers outside the EU or EEA

Where the active service setup involves transfers outside the EU or EEA, Vikingegaarden will rely on the applicable legal transfer mechanism used for that service arrangement.

Retention

Technical logs, support-related information and documentation feedback are kept only for as long as relevant for security, operations, support follow-up and legal documentation duties.

Statistics data is handled according to the active analytics configuration and the consent-based setup in use for the site.

Your rights

You may have the right to request access, rectification, erasure, restriction, objection or data portability, and where consent is used you may withdraw that consent.

If you have privacy questions about Vika Help, contact info@vikingegaarden.com. You also have the right to lodge a complaint with Datatilsynet.


Public revision 21/05/2026