Different roles do not see the same thing in Emiko. Each view is aligned with responsibility, granted access, and the Emiko Site the user is working in.
Reseller View
A Reseller can see an overview of the Partners the Reseller has created or supports.
The Reseller can select a Partner and enter that Partner's Emiko Site to work there.
The Reseller does not see the internal operational state of other Resellers' Partners.
The Reseller has extended permissions to create Partner Organizations and Sites, but cannot create another Reseller.
The Reseller must enter the relevant Emiko Site to work with configuration and support tasks for that Partner.
Partner View
The Partner view is the operational center for the Emiko Organization and Emiko Sites that belong to that Partner.
The Partner sees the Partner's own equipment, status, access, and operational relationships.
The Partner controls approval, access scope, and local operating rules.
The Partner view is where local operation and daily follow-up are managed in Emiko Console.
Customer View
The Customer works from Emiko App inside the granted scope.
The Customer sees the equipment or services the Partner has allowed.
The Customer does not automatically inherit full Partner visibility.
The visible scope depends on granted access and the company or individual identity being used.
The Customer works only within the granted scope and does not act as a Partner-level operator.
Local And Central Visibility
Emiko supports both local and central operational patterns.
A local user may work inside only one Emiko Site.
A central user may work across several Emiko Sites.
The same principle applies whether the Emiko Sites are locations, facilities, installations, or other operating areas.
What Comes Next
The next step is to explain how a company should request access once, and then delegate usage to its own employees without creating duplicate company identities.
Vika Help uses necessary browser storage and, if you allow it, statistics cookies for Google Analytics. You can accept all, reject all, or open settings.
Cookie settings
Choose which categories may be used on Vika Help.
NecessaryAlways on. Required to remember your consent choice and keep the documentation shell working as intended.
Allows Google Analytics to measure aggregate use of the documentation site.